Community Engagement and Communication Officer United Nations Office for Project Services Experience: 3 to 5 Years Beirut, Lebanon Apply By: 30-05-2025

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Description

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UNOPS is undertaking a project that aims at improving access to critical municipal services and increasing the resilience of the Beirut and Bourj Hammoud municipalities which were affected by the Beirut Port explosion, through the rehabilitation of damaged municipal infrastructure and assets as well as restoration of critical urban services, such as water and sanitation, roads, waste management, and energy, including renewable energy, in an integrated and gender-sensitive manner, contributing to improved quality of life as well as by creating local economic activities for all. Besides the improved public service delivery, the project entails undertaking accompanying tension-mitigation measures, extensive community engagement activities, and grants support to local CSO/NGOs that aims at reducing tensions in the targeted communities, enhancing community resilience, and helping rebuild the trust in the local authorities.

The project has a duration of 48 months (including 12 months for the Defect Notification Period), and will be implemented in coordination with the governmental, municipal, and relevant community stakeholders in Lebanon, to ensure that projects activities are designed in consultation with relevant governmental authorities and to reflect community needs.

 Functional Responsibilities:

• Under the guidance and direct supervision of the Project Manager (PM), the Community Engagement and Communication Officer is responsible for performing the following duties:

Community Engagement and Outreach:

• Assist the PM in drafting and maintaining a community engagement strategy and implementation plan; ensure that participatory methods are used to include the community in planning and design;
• Identify potential beneficiaries; generate a profile of the beneficiaries, both individual and group profiles;
• Maintain awareness among the communities and stakeholders on project goals, activities, GRM, Protection against Sexual Exploitation and Abuse (PSEA) etc through various activities in liaison with the Project Manager and other stakeholders.
• Liaise and work with beneficiaries, community representatives, local and regional authorities, and other project staff to ensure accountability and best use of resources;
• Project Implementation Support, Coordination, and Communication:
• Develop the gender sensitive communication plan and the stakeholder engagement plan with the support of the PM.
• Support the PM in maintaining regular and effective communication and coordination with the project stakeholders; 
• In coordination with the PM, periodically document project milestones through photos, stories, testimonials, and other communication material;
• Monitor the progress of the government work to obtain the necessary approval and clearances; ensure that both the UNOPS works and government works achieve streamlined progress through timely communication and follow-up;
• Maintain a systematic and timely collection of agreed project data and its accurate analysis to inform project decision-making.
• Provide support to the Monitoring and Reporting Officer in compilation of the project’s beneficiary database as well through conducting household assessments. 

Monitoring and Progress Controls:

• Number of community engagement/ field visits conducted;
• Number of community engagement activities undertaken and implemented
• Number of project reports/ communication documents drafted;
• Number of stakeholder coordination meetings conducted and attended. 

Education/Experience/Language requirements

Education :

• Bachelor’s degree in Business Administration, Communications, Marketing, Public Administration, Management, International Development, Social Sciences, or related field is required.   
• Advanced university degree (Master degree or equivalent) in the above-mentioned t, or related field is desired and may substitute some of the required years of experience.

Work Experience :

• A minimum of 2 years of experience (or less depending on academic credentials) of relevant work experience in a community engagement role, including at least one year in supporting project community engagement and outreach activities is required.  
• Experience in community engagement including conducting focus group discussions and undertaking field visits within a project context is required.
• Knowledge of UN policies, procedures, and operations is an asset, and experience of working in the UN/ International Organization is desired.  
• Experience in working with the G-Suite platform including, Google Drive, Google Calendar, Gmail, Google Sheets, Docs, and Slides is desired

Language:

• Full domain of English and Arabic is required.

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=30203#1

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