
Commonwealth of Massachusetts
Description
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About the Organization:
The Commonwealth of Massachusetts Executive Office of Economic Development (EOED) is committed to driving economic growth by fostering business development, infrastructure investment, industry advancement, and consumer confidence. EOED operates through nine state agencies and four quasi-public agencies (QPAs) that deliver essential public services under contract. EOED also oversees six consumer protection agencies, collectively known as the Office of Consumer Affairs and Business Regulation (OCABR) which share financial, planning, and technology services.
The Executive Office of Economic Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran, or disability status. We strive to reflect diversity in all facets and levels of our agency. The Executive Office of Economic Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
The Executive Office of Economic Development is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.
聽About the Role:
The Chief Information Officer (CIO) provides strategic leadership in managing EOED鈥檚 technology landscape, ensuring that technology initiatives align with economic development goals and regulatory requirements. This role is responsible for overseeing digital transformation to drive cost, performance, user experience and business impact improvements. Key elements include services productization, IT infrastructure, cybersecurity, data governance, and application development while fostering collaboration across EOED agencies and external partners. The CIO serves as the primary liaison between EOED and the Executive Office of Technology Services and Security (EOTSS), advocating for EOED鈥檚 technological needs.
聽Duties and Responsibilities (these duties are a general summary and not all inclusive):
路聽聽聽聽聽聽聽聽 Strategic Technology Leadership & Infrastructure: Develop and implement a technology strategy that supports EOED鈥檚 mission, enhances operational efficiency, and ensures secure technology solutions.
路聽聽聽聽聽聽聽聽 AI & Data Strategy: Develop and implement AI strategy in collaboration with EOTSS, democratize access to data and analytics, implement technologies to streamline government offerings and establish robust AI and data governance processes.
路聽聽聽聽聽聽聽聽 Technological Productization: Help EOED strengthen its offerings to stakeholders by using technology to productize those offerings and improve the stakeholder user experience interacting with our Commonwealth鈥檚 services.
路聽聽聽聽聽聽聽聽 Digital Transformation and Automation: Direct cloud adoption, AI implementation, legacy system transition, and modern application development to enhance EOED鈥檚 technological capabilities and significantly reduce manual workflows performed by EOED teams and drive cost, performance, user experience and business impact improvements.
路聽聽聽聽聽聽聽聽 Cybersecurity & Risk and Compliance Management: Oversee security policies, risk assessments, and vulnerability remediation to safeguard EOED鈥檚 digital assets.
路聽聽聽聽聽聽聽聽 Collaboration & Stakeholder Engagement: Serve as a strategic partner to EOED agencies, and EOTSS, facilitating cross-functional collaboration and innovation.
路聽聽聽聽聽聽聽聽 Budget & Vendor Management: Manage technology procurement, contract negotiations, and budgeting to ensure cost-effective technology investments across a significant technology vendor budget, while identifying and reducing inefficiencies that will allow EOED to repurpose investments to drive new initiatives.
路聽聽聽聽聽聽聽聽 Policy & Compliance: Maintain governance frameworks for cybersecurity, regulatory compliance, data privacy and internal audits.
路聽聽聽聽聽聽聽聽 User Training & Workforce Technology Education: Lead security awareness programs, cyber risk training, and workforce upleveling of AI best practices for EOED staff.
聽Preferred Knowledge, Skills, and Abilities:
路聽聽聽聽聽聽聽聽 Proven expertise in strategic technology planning, enterprise architecture, risk management, product implementation and digital transformation.
路聽聽聽聽聽聽聽聽 Strong foundational knowledge or hands-on experience in areas such as AI exploration and implementation, software product development, information systems and business administration – including systems analysis, IT operations, data management, and organizational leadership.
路聽聽聽聽聽聽聽聽 10+ years of software productization and progressive technology leadership, including executive management roles.
路聽聽聽聽聽聽聽聽 Expertise in cybersecurity, IT infrastructure, data governance, and regulatory compliance.
路聽聽聽聽聽聽聽聽 Strong leadership, consensus-building and communication skills, with the ability to collaborate across multiple agencies.
路聽聽聽聽聽聽聽聽 Proven experience in managing and optimizing IT budgets, vendor relationships, and enterprise-wide technology projects.
路聽聽聽聽聽聽聽聽 Track record of building and delivering applications with consumer-quality user experiences with wide adoption and performance metrics.
路聽聽聽聽聽聽聽聽 Demonstrated expertise in implementing Agile Scrum practices to enhance project delivery and organizational agility.
路聽聽聽聽聽聽聽聽 Strong commitment to servant leadership, with a track record of unblocking teams, promoting a culture of trust and collaboration, managing development teams and ensuring alignment with organizational technology goals.
路聽聽聽聽聽聽聽聽 Demonstrated success in navigating and thriving in ambiguous or rapidly changing technological environments, with the ability to establish clear direction, foster innovation, and deliver effective technology outcomes.
路聽聽聽聽聽聽聽聽 All applicants should attach a cover letter and resume to their online submission for this position.
All applicants should attach a cover letter and resume to their online submission for this position.
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Qualifications
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MINIMUM ENTRANCE REQUIREMENTS:
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Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least three (3) years must have been in a managerial capacity.
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Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?聽Explore our Employee Benefits and Rewards!
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An Equal Opportunity / Affirmative Action Employer.聽聽Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
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The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. 聽Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)聽may self-select out of opportunities if they don’t meet 100% of the job requirements. 聽We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
聽Official Title:聽IT Manager IX
Primary Location
:聽United States-Massachusetts-Boston – 1 Federal St
Job
:聽Information Systems and Technology
Agency
:聽Exec Office of Economic Development
Schedule
:聽Full-time
Shift
:聽Day
Job Posting
:聽Jul 25, 2025, 9:19:30 PM
Number of Openings
:聽1
Salary
:聽127,841.22聽–聽198,857.56聽YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator:聽Tiana Rossi / Itixa Goyal聽–聽6177883610Bargaining Unit:聽M99-Managers (EXE)Confidential:聽NoPotentially Eligible for a Hybrid Work Schedule:聽Yes
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